September 10, 2014, Posted in Services

Phoenix | Computer Tune Up

Is your computer running sluggish or freezing a lot?  It may need a Tune-Up. Phoenix Computer Pro can help!  Most older computers have problems with newer technology on the web and can usually be upgraded an affordable cost.  We’re talking like $20-$50 bucks!  Sometimes it just needs to be cleaned up and optimized because there’s too much junk!  If your computer is feeling sick or slowing down feel free to contact me and I’ll determine the best way to get your computer running in tip top shape. 

Here are the three most common culprits when dealing with a slow computer:

Malware / Operating System Corruption

If your computer is infected with Malware or your Operating System files have become corrupted you will be experiencing computer slowness, errrors, free...

September 10, 2014, Posted in Services

Phoenix | Error Message Repair

An error message is information displayed when an unexpected condition occurs. On modern operating systems with graphical user interfaces, error messages are often displayed using dialog boxes. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space).

If you are receiving an error message and would like some information on having it resolved, feel free to contact Phoenix Computer Pro we will help you get it fixed.

Common Error Messages

The following error messages are commonly seen by modern computer users:

• Access denied
  This error occurs if the user has insufficient privileges to a file, or if it...

September 10, 2014, Posted in Services

Phoenix | Data Services

Do you have old computers or hard drives laying around from which you want to procure data? Moving files seems pretty straightforward right? Many of times this is not the case. For example, your email needs to first be exported to a backup file before it can be moved to your new computer.  Sometimes files have encryption on them and will not allow you to transfer them before obtaining the correct permissions over them. Whether you’ve just purchased a new computer and would like your data transferred over from your old one, or if your computer has crashed and needs to be repaired, Phoenix Computer Pro can help!

Data Transfer

Maybe your computer is too old and crippled and maybe you’d rather replace your computer instead of having it fixed...

September 10, 2014, Posted in Services

Phoenix | Wireless Security

Wireless networks are very common, both for organizations and individuals. Many laptop computers have wireless cards pre-installed. The ability to enter a network while mobile has great benefits. However, wireless networking is prone to some security issues. Hackers have found wireless networks relatively easy to break into, and even use wireless technology to hack into wired networks.

Wireless networks, if set up correctly, can avoid the hassle of having to run cables all over the house, make it easy to connect new devices by simply pressing “Connect”, entering the password for your network. As convenient as wireless networks can be they are have the most problems when it comes to internet connectivity...

September 10, 2014, Posted in Services

Phoenix | Internet Problems

“My Internet is so slow.” “I can’t stream video from my laptop to my phone.” “My tablet won’t connect to my router.” These are just a few of the many common problems users experience with their home networks and wireless connections. Internet problems can come in many forms. The usual suspects are viruses, spyware, modem, router, networking issues, or computer hardware malfunctions.
As a rule of thumb, if you are having internet problems you should restart your modem, router, and computer to resolve any minor glitches on your home network and wait a few minutes before trying to reconnect.  Make sure that all of your cables are secured tightly on your modem, router, and computer if applicable...

September 10, 2014, Posted in Services

Phoenix | Spyware / Adware Removal

Spyware and Adware can be just as nasty as computer viruses. Computer Repair Pro can help you rest assured that no one is spying on your online activity. Spyware is usually built to run in the background without your knowledge or consent and will monitor your online activity to deliver you advertising based on your searches and interests. While many websites will collect data on their user’s interests to better deliver advertising to any potential customers, spyware goes the extra mile and may even redirect your searches to websites from their advertisers instead of directing you to the website you intended. It can be extremely frustrating when you are trying to get to your favorite website and have to battle dozens of pop ups every time you click a page...

September 10, 2014, Posted in Services

Phoenix | Computer Virus Removal

At Phoenix Computer Pro you you can be sure that all viruses will be wiped out upon receiving your computer.  Some viruses are made to cause a nuisance but most are made to make money.  Viruses can be designed to do anything imaginable and can cause serious harm to your computer or your private data.  Some are designed to steal your credit card information, spy on your online activity, or give someone access to all your personal information.  There have even been viruses designed to give a hacker control of your webcam to view you from across the internet!  Whatever the purpose for viruses is, it is best that you have them removed immediately to prevent any kind of catastrophe.

The best thing you can do to prevent virus infections is to have an up-to-d...

September 10, 2014, Posted in Services

Phoenix | PC Setup / Optimization

If you need a PC setup fresh out of the box or need a custom computer built from scratch, Phoenix Computer Pro can help! Sometimes you don’t get exactly what you need right out of the box.  After hooking up your desktop, monitor, keyboard, mouse, speakers, and any other peripherals, your computer will need to be set up in Windows.  This can include users, security, wireless setup, and perhaps data transferred from your old computer to the new one.  Almost all computer come with Adware or advertising software installed right out of the box that can slow you down and offer you ad’s based on how you use your computer.  These Adware programs running in the background hog system resources and cause your computer to run slower than it should...

September 10, 2014, Posted in Services

Phoenix | Hardware Install

If you have a hardware install, whether it be a replacement part or an upgrade, Phoenix Computer Pro is here to help!  After determining that a part is compatible with your system they will also need to be configured to work properly with Windows which can sometimes be quite hectic.  Incorrectly installed parts can sometimes ruin your entire computer.  Whether it’s something small or a complete computer build, we’re here to help. If you are uncomfortable with computer hardware installations contact me and we’ll make sure everything is working at it’s best!

Common computer parts